Human Resources

Sr Accessibility Specialist Instructional Design

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

The ideal candidate should be passionate about accessibility and ready to mentor others on methods and techniques for addressing barriers. Work involves testing, remediating digital content and occasionally designing and developing training content.

RESPONSIBILTIES:

  • Perform accessibility tests using evaluation tools, manual testing, and assistive technologies
  • Remediation of content – WBTs, PDFs, SharePoint sites, etc.
  • Accessibility consulting for learning solutions and strategies to design teams and the broader org
  • Participates in the development and delivery of materials, and job aids to increase team knowledge in the area of accessibility
  • Provides coaching and mentoring to team members and internal customers to enhance accessibility competencies
  • Partner closely with our internal Accessibility Resource Center and Diversity Equity &Inclusion strategy team to maintain alignment of accessibility goals
  • Maintains and grows subject matter expertise in the accessibility field
  • Delivers testing results to internal customers and participate in follow-up discussions to  improve the accessibility and usability of digital content
  • Serve as backup to the manager and other team members to help with the development of learning assets as needed
  • Perform other duties as assigned

PREFERRED QUALIFICATIONS:

  • Experience with instructional design and/or educational theory.
  • Fundamental understanding accessible web design
  • Understanding of UI and the principals involved in inclusive and universal design.
  • Proven ability to explain complex problems and solution in simple, clear, and accurate language.
  • Understanding of accessibility policies and standards, such as the WCAG 2.1 AA and Section 508 and how they apply to PDFs, Microsoft Office documents, SharePoint, websites, desktop applications, mobile apps, and other digital content.
  • Experience with testing and remediating digital content for accessibility.
  • Experience using accessibility-testing tools and assistive technology such as WAVE, screen readers, and screen magnifiers.
  • Fundamental understanding of document creation tools — e.g., Adobe Acrobat Professional, Microsoft Office — and how they impact accessibility.
  • Knowledge of assistive technologies, and a basic understanding of accessibility problems facing users with disabilities.

SOFTWARE KNOWLEDGE NEEDED:

  • Microsoft Office
  • NVDA or other Screen Reader Software
  • PAC
  • Adobe Acrobat DC Pro
  • Storyline
  • InDesign
  • Photoshop
  • Automated Testing tools

NICE TO HAVE:

  • Trusted Tester or any IAAP certification

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • Matching 401(k)
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career!
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson.  T-Mobile will require proof of vaccination prior to successful applicant’s first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

#LI-Corporate

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Position details

Req ID: REQ190469

Department: Human Resources

Position Posted for

May 27, 2022 days

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T-Mobile USA, Inc. is an Equal Opportunity Employer.