Analyst, Accounts Receivable
Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Reporting to the Sr Manager/Manager, Accounts Receivable, the Accounts Receivable Analyst will work within the Order to Cash (OTC) team to initially assist in implementing new areas within the Finance, Procurement & Supply Chain (FP&SC) Magenta Services group to develop continuous operational improvements, procedure documentation, and reports to achieve industry standard methodologies.
Applying strong analytical and customer service skills, the Accounts Receivable Analyst will be responsible for:
•Meeting OTC targets.
•Maximizing cash flow with a clear strategy for leading assigned portfolio of clients and revenue streams.
•Working closely with both internal and external partners to proactively identify and resolve issues that may lead to payment performance issues including billing discrepancies, missing credits, and misapplied payments.
•Ensuring invoice accuracy by reviewing and confirming that billing data conforms to specifications prescribed by the contract or established business rules.
This position may also be responsible and provide support for:
•Performing collections related tasks including leading escalations, resolving deductions and disputes, and performing audits.
•Performing credit related tasks including resolving any budget and controls related escalations.
•Participate in projects in various stages playing the role of an OTC authority.
The successful Analyst must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment. Familiarly with using SAP/ERP, Infosys, and Concentrix preferred.
Job Responsibilities:
- Portfolio Management: Ownership and management of assigned portfolio of accounts. Establish an effective AR management strategy to increase cash flow and minimize debt by improving and optimizing processes to drive operational excellence. Ensuring timely and accurate billing and collections of the receivable. Document all interactions with internal and external customers for historical reference and potential dispute resolution. Portfolio health is led through review and analysis of account aging.
- Operational Improvements: Maintain accurate customer data, establish effective billing and cash application processes to minimize exceptions. Establish a proactive collection process. Investigate use of technology to automate repetitive tasks or work with offshore partner to transfer those tasks offshore.
- Partnership: Develop strategic partnerships with internal groups to help handle the day to day business processes and escalations.
- Initiatives and Projects: Identify potential improvements in execution designed to ensure the operational health and success of the department and partner with different departments to contribute to implementation. Support AR initiatives and projects.
- Process Documentation: Build and maintain process documentation & workflows and cross-train as backup for other team analysts.
- Reporting & Reconciliation: Apply analysis tools to provide reporting. Reconcile and validate postings and activities performed in production.
- Also responsible for other Duties/Projects as assigned by business management as needed.
Education:
- Bachelor's Degree Finance, Accounting, or other related discipline (Required)
Work Experience:
- 2+ years of work experience in accounts receivable
Knowledge, Skills and Abilities:
- Microsoft Office: Advanced computer skills (MS Office, Word, PowerPoint) Advanced Excel (Required)
- SAP: Experience with SAP or similar ERP system (Required)
- Communication: Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels (Required)
- Advanced SAP proficiency (Preferred)
- Analytics: Advanced analytical skills (Preferred)
- Accounting (Required)
- Cross Functional Relationships: Ability to build lasting and effective working relationships with both internal and external partners to drive resolutions (Required)
- Detailed Organization: Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines (Required)
- Vendor Management: Experience working directly with and training offshore vendor partners (Preferred)
#LI-Hybrid
#LI-Corporate
• At least 18 years of age
• Legally authorized to work in the United States
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.