Assoc Analyst, CSOC

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

This is a full-time, onsite position working four (4) 10-hour shifts per week.

The Enterprise Info Security Associate Analyst is a first level incident responder of the 24x7 Cyber Security Operations Center (CSOC) responsible for monitoring, triaging, and responding to real-time security alerts from T-Mobile's systems, services, and information assets. As an Associate Analyst in our CSOC, you will play a critical role in monitoring, detecting, and responding to cybersecurity threats and incidents to protect our organization's infrastructure and data. You will work closely with experienced cybersecurity professionals to gain valuable hands-on experience and develop your skills in a dynamic and fast-paced environment.

Job Responsibilities

• Continuously monitor incoming security alerts and events from various sources, including email inbox, and quickly determine severity and impact on the organization's systems and data to properly triage and respond to incident alerts. Perform initial alert/event/incident triage and analysis to resolve appropriate courses of action, using independent discretion.
• Collect and organize alert, event, and triage data to produce reports to provide feedback to existing content, inform updated content, and measure relevant KPIs (Key Performance Indicators)
• Document investigation case notes, ensuring relevant details are passed to higher tiers for advanced event analysis.
• Provide support for and collaboration with higher-tier support teams to investigate advanced incidents.
• Maintain CSOC shift logs with relevant activity from analyst shift.
• Participate in internal meetings, such as shift turn over, team meetings, etc. to collaborate with team members and perform knowledge transfer.
• Perform regular training to stay sharp on the newest technologies, methodologies, process, procedures, etc.
• Stay up-to-date on the latest vulnerabilities, threats, and attacks around the world.
• Call out high-severity or high-urgency security incidents to the Cyber Incident Response Team and partner with them on resolution.

Education

• Bachelor's Degree Computer Science or Information Technology or equivalent work experience(Preferred)

Work Experience

• Less than 2 years Less than 2 years of experience in info security technology or related field. (Required)
• Less than 2 years Less than 2 years of experience in technology operations. (Required)
• Less than 2 years Demonstrable knowledge of networking (TCP/IP, topology, OSI model and security), operating systems (Windows/UNIX), and web technologies (Internet security). (Required)

Knowledge, Skills and Abilities

• Ability to read and understand system data, including, but not limited to, security event logs, system logs, and network appliance logs
• High degree of attention to detail (Required)
• Communication - Strong verbal and written communication skills (Required)
• Pref: Experience supporting Cyber Security Operations
  Pref: Experience with SIEM (Security Information and Event Management) solutions
  Pref: Experience with enterprise systems or network administration
  (Preferred)

Licenses and Certifications

Security+ or other related security certifications (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $59,800 - $107,800

Corporate Bonus Target: 5%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.