Be bold. Find your path.
Big thinkers wanted.
If you’ve got serious talent and drive, there’s no better home for your potential than T-Mobile. Check out these common career paths on our Sales, Retail, and Customer Care teams.
Retail
Rock the frontline of a wireless revolution and set the stage for your amazing future by creating amazing experiences for our customers.



T-Mobile Field Sales career path
Helping Customers
For a career that’s exciting, challenging, and fun, join our frontline. As a Mobile Expert, you get valuable experience in products, sales, and unleashing your full potential in serving our customers. It’s a great launching pad for a leadership career–and one of the best ways to explore your future with the Un-carrier!



Leading People
Once you’ve mastered the basics of working in our stores, you can add leadership to your magenta toolbelt. As a Retail Associate Manager, then a Retail Store Manager, you’ll learn how to motivate your store’s employees to deliver amazing customer experiences and outstanding results. It’s a great way to look for new challenges and discover, by doing, if people leadership is the right path for you.



Leading Multiple Stores
This next set of opportunities gives you the chance to lead multiple teams across multiple store locations. As a Development Manager or a Territory Manager, you’ll build key partnerships and build your expertise across products, segments, and emerging businesses while influencing business priorities and sales, operations, and customer experiences.



Leading Teams
You’re a customer guru, an employee whisperer and a store champion–now you’re ready to lead other leaders across a whole geographic region. As a Zone Manager or a District Manager, you’ll build employee engagement and T-Mobile culture, set the strategy for your teams, deliver huge sales results and, of course, deliver our famously exceptional Un-carrier customer experience.






Mobile Expert
HELP CUSTOMERS, LEARN THE ROPES
Be the face of our company and set the tone for thousands of current and potential customers as you sell industry-leading products and services like a total tech pro. This role is about finding cool solutions for your customers while learning what it means to be the Un-carrier.
WHAT IT TAKES
– Some customer service or sales experience
– Passion for people and technology
– High school degree or GED
START YOUR CAREER AT EITHER
A T-MOBILE OR METRO BY T-MOBILE STORE

Retail Associate Manager
DISCOVER PEOPLE LEADERSHIP
Add management skills to your customer service role by helping your Retail Store Manager lead the team. With increased responsibility, you’ll earn commission based on how your store performs while motivating your team to deliver against business goals.
WHAT IT TAKES
– Customer service and sales experience
– Ability to lead and coach others
– Strong communication skills
– High school diploma or GED
Retail Store Manager
“OWN” YOUR STORE
Tap into your entrepreneurial spirit by taking the reins as the leader of a store. You’ll be responsible for creating exceptional customer experiences, delivering superior results, and developing and coaching employees.
WHAT IT TAKES
– 4-7 years’ sales & management experience with a customer-focused retailer
– Experience in consumer technology with a record of results
– High school diploma or GED; bachelor’s degree preferred
Metro Development Manager
LEAD FOR METRO
Flex all your skills by supporting multiple stores to meet or exceed business performance goals. You’ll observe and analyze, then coach and train to help store teams deliver optimal customer experiences. You’ll also develop strategies and execute marketing plans across multiple stores. (No direct reports.)
WHAT IT TAKES
– 3-5 years’ sales consulting and wireless industry experience
– Experience in wireless industry
– High school diploma or GED; bachelor’s degree preferred