If you’ve got serious talent and drive, there’s no better home for your potential than T-Mobile. We make bold moves to be #1 in customer AND employee hearts. Are you ready to be Unstoppable with us? Check out these common career paths on our Sales, Retail, and Customer Care teams.
T-Mobile Field Sales career path
For a career that’s exciting, challenging, and fun, join our frontline. As a Mobile Expert, you get valuable experience in products, sales, and unleashing your full potential in serving our customers. It’s a great launching pad for a leadership career–and one of the best ways to explore your future with the Un-carrier!
Once you’ve mastered the basics of working in our stores, you can add leadership to your magenta toolbelt. As a Retail Associate Manager, then a Retail Store Manager, you’ll learn how to motivate your store’s employees to deliver amazing customer experiences and outstanding results. It’s a great way to look for new challenges and discover, by doing, if people leadership is the right path for you.
Leading Multiple Stores
This next set of opportunities gives you the chance to lead multiple teams across multiple store locations. As a Retail Development Manager, you’ll build key partnerships and build your expertise across products, segments, and emerging businesses while influencing business priorities and sales, operations, and customer experiences.
Leader in Building Team Unity
You’re a customer guru, an employee whisperer, and a store champion! Now, you’re ready to lead other managers across a whole geographic region. As a Senior Manager, you’ll build employee engagement and T-Mobile culture, set the strategy for your teams, deliver huge sales results and, of course, deliver our famously exceptional Un-carrier customer experience.
T-Mobile Customer Care career path
Lead us to victory! To be an Elite Expert means to master account management and uncover the best solutions in any situation. You’re demonstrating your mentoring skills, customer support, and enhancing the team on a whole new level.