Coach, Sales Development

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview!

T-Mobile for Business is seeking a dedicated Sales Coach to lead, mentor, and develop a team of ~10 Sales Development Representatives (SDRs) focused on SMB (Small and Medium Business) prospecting through cold outbound strategies.

This team plays a critical role in supporting our field sales team by building and maintaining a high-quality sales pipeline.

Your expertise in outbound sales, coaching techniques, and metrics-driven performance will be essential to driving the team’s success in generating valuable leads and opportunities.

Key Responsibilities:

• Coach and Develop Sales Representatives: Provide hands-on coaching, guidance, and feedback to improve prospecting, cold outreach, and lead qualification skills.
• Support Field Sales Team: Ensure SDRs generate and hand off high-quality leads and opportunities to the field sales team, enabling them to build a robust pipeline and close more deals.
• Optimize Performance: Monitor individual and team metrics (e.g., call volume, conversion rates, appointments set, opportunities created), identifying areas for improvement and implementing action plans.
• Sales Strategy Implementation: Work closely with leadership to align the team’s activities with T-Mobile for Business’s strategic objectives and market opportunities.
• Training and Enablement: Design and deliver ongoing training sessions focused on SMB sales techniques, product knowledge, and effective objection handling.
• Drive Accountability: Set clear expectations, track performance, and conduct regular one-on-one meetings and team check-ins to ensure goals are met or exceeded.
• Collaborate Across Teams: Partner with field sales managers, marketing, and operations to refine outbound strategies, improve messaging, and share best practices.
• Motivate and Inspire: Foster a positive and results-oriented team culture by celebrating wins, addressing challenges, and driving engagement.

Education:

  High School Diploma/GED (Required)

  Bachelor's Degree (Preferred)

Qualifications:

• Proven Experience: 2-4 years in a leadership, sales coaching, sales, or similar role with a strong focus on outbound prospecting and cold calling.
• Industry Knowledge: Familiarity with SMB sales and an understanding of the telecom or technology industries is preferred.
• Communication Skills: Exceptional verbal and written communication skills with the ability to inspire and influence others.
• Data-Driven Approach: Proficiency in analyzing sales metrics and CRM tools (e.g., Salesforce) to drive decisions and improvements.
• Leadership: A track record of building high-performing teams and fostering a culture of accountability, collaboration, and growth.
• Adaptability: Comfortable in a fast-paced, results-driven environment with a willingness to experiment and iterate on strategies.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required No

DOT Regulated:
DOT Regulated Position No
Safety Sensitive Position No

Total Target Cash Pay Range: $68,700 - $123,900, inclusive of target incentives

Base Pay Range: $48,090 - $86,730

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.