Engineer, Software - Site Reliability/DevOps

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Position Overview
Are you ready to join the Un-carrier movement?
We are seeking a highly skilled DevOps Engineer or Site Reliability Engineer (SRE) with expert-level experience in observability and telemetry to improve the reliability, scalability, and performance of our cloud-based systems. This role focuses heavily on monitoring, logging, tracing, telemetry data management, incident response, and performance optimization across sophisticated, distributed systems.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!

Job Responsibilities:

• Architect, implement, and manage comprehensive observability and telemetry frameworks including monitoring, logging, tracing, and analytics.
• Use and help run observability and telemetry platforms such as Prometheus, Grafana, Datadog, Splunk, New Relic, ELK Stack, Open Telemetry, and Jaeger.
• Partners with software development teams to embed observability and telemetry practices directly into application architectures.
• Develop and refine telemetry data collection, management, and utilization strategies to proactively monitor system performance.
• Establish robust incident response protocols, automated alerting, and proactive telemetry-driven performance monitoring.
• Drive continuous improvement of system reliability and scalability through effective observability and telemetry practices.
• Provide leadership, mentoring, and training on observability and telemetry standard methodologies to DevOps and engineering teams.
• Evaluate and recommend emerging observability and telemetry technologies and strategies to maintain outstanding system reliability.

Qualifications:

• 4 - 7+ years of experience as a DevOps Engineer, Site Reliability Engineer, or in related roles, with 3+ years of niche expertise in observability and telemetry.
• Advanced proficiency with observability and telemetry tools such as Prometheus, Grafana, Datadog, ELK stack, New Relic, Splunk, OpenTelemetry, Jaeger, or Zipkin.
• Extensive experience managing observability and telemetry in cloud environments (AWS, Azure, or GCP).
• Solid experience with containerization technologies (Docker, Kubernetes).
• Strong scripting and automation skills (Python, Bash, or similar).
• Deep knowledge of distributed systems, microservices architectures, and performance fixing.
• Excellent analytical, problem-solving, and interpersonal skills.

Preferred Qualifications:

• Experience with chaos engineering, reliability testing, and resilience engineering.
• Background in managing high-availability, large-scale production environments.
• Familiarity with DevSecOps and security standard processes.

Education & Certifications:

• Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
• Certification in observability, telemetry, monitoring, or cloud platforms.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $92,500 - $166,800

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.