Manager, Creative Direction

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

*** This position must be located in Overland Park, KS; Frisco, TX; Denver, CO; Atlanta, GA; or Bellevue, WA. This is not a remote role, this is a hybrid schedule requiring at least 3 days a week in office.

At T-Mobile, we don’t just lead in wireless—we lead in redefining what it means to be connected.
We’re looking for a Creative Direction Manager to help drive integrated storytelling and concept development across Retail for both our T-Mobile and Metro by T-Mobile brands. This is a hands-on creative leadership role where you’ll shape ideas, guide execution, and collaborate with writers, designers, and studio managers to bring big, brand-defining work to life.
You’ll lead the creative process from insight to idea to execution—across formats including brand, campaign, video, and digital. As part of T-Studios, you’ll work closely with business and marketing partners to make sure our creative not only hits the mark but feels unmistakably T-Mobile.
This is a role for a builder and a leader—someone who can help a team move fast, think smart, and stay bold. You lead from the front, check your ego at the door, and aren’t afraid to jump in and make things better.

Key Responsibilities:

• Guide creative direction and execution across multiple channels and formats
• Concept and lead campaign development, brand storytelling, and content initiatives
• Collaborate with designers, copywriters, and studio managers to ensure creative alignment, clarity, and consistency
• Direct design mockups and story development for brand, seasonal, event, and campaign creative
• Partner with business leaders and creative stakeholders to translate ideas into powerful visual stories
• Help prepare and present creative concepts to internal leadership, including T-Studios leadership
• Mentor creatives across disciplines and help elevate the team’s thinking and output
• Stay grounded in the T-Mobile and Metro by T-Mobile voice and visual system, while helping evolve it across new formats and ideas
• Stay curious—especially around tools like AI and automation that can enhance creative thinking and speed
• Thrive in a fast-paced, high-collaboration culture where craft and speed both matter

What You’ll Bring:

• 4–7 years of creative leadership experience in agency, in-house, or studio settings
• A portfolio of work that shows strong creative direction, storytelling, and execution across channels
• Proven success leading and mentoring creative teams and guiding projects from brief to launch
• Experience with cross-functional collaboration and executive-level presentation
• Ability to translate strategy into concept and concept into execution
• Deep understanding of design, visual language, and creative systems
• Strong communication, organization, and leadership skills
• Curiosity around AI, automation, and how creative workflows are evolving
• Passion for collaboration and a builder’s attitude

Why T-Mobile?

We’re more than just a wireless company; we’re a brand that pushes boundaries. We don’t settle for incremental change; we leap forward, driven by an insatiable hunger for innovation and progress. Our mission is to redefine connectivity for our members, employees, and communities. As part of our team, you’ll have the opportunity to shape the future of our brand, driving creativity, innovation, and impact in everything you touch. If you’re ready to lead with vision and leave your mark, we want to hear from you.

• 
   

Base Pay Range: $91,600 - $165,300

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.