Manager, SMB Sales - Livonia, MI

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

As a Manager, SMB Sales at T-Mobile, you’ll lead and empower a team of dedicated Account Executives who help small and medium businesses thrive. You’ll design and implement strategies that deliver results, while crafting a collaborative and inclusive environment where your team can do their best work. In this role, you’ll balance driving growth with developing people—making an impact on both the business and your team members’ careers.

What You’ll Do

• Grow Market Presence: Establish relationships with SMB customers, expand T-Mobile’s reach, and increase market share.

• Inspire Success: Guide your team to meet and exceed sales goals through inspiration, coaching, and recognition.

• Lead with Integrity: Implement operational initiatives that improve performance while upholding T-Mobile’s high ethical standards.

• Build Connections: Host engaging team meetings that share insights, celebrate wins, and build alignment on priorities.

• Develop and Promote Talent: Recruit, hire, train, and mentor Account Executives, creating pathways for career growth.

Education & Work Experience

• High School Diploma/GED (Required)

• Bachelor’s Degree (Preferred)

• 4–7 years of verifiable new customer acquisition sales experience in a commissioned environment (Required)

• 2+ years of people management experience (Required)

• 2+ years in telecommunications or technical sales (Preferred)

Your Skills & Strengths

• Coaching Attitude: You know how to develop talent, give constructive feedback, and support team members through change.

• Confident Communicator: Comfortable addressing groups of all sizes and adapting your message to the audience.

• Sales Expertise: A proven track record of meeting or exceeding goals while building strong customer relationships.

• People-First Leadership: You encourage, empower, and cultivate a team culture where everyone feels valued and included.

• Talent Magnet: You can identify, attract, and retain hard-working sales professionals.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Total Target Cash Pay Range: $126,500 - $228,300, inclusive of target incentives

Base Pay Range: $88,550 - $159,810

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.