Manager, Software Development

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement?

T-Mobile is America’s Un-carrier. We're redefining the way consumers and businesses buy wireless services. But we’re not just a telco. We are a technology company that is applying the Un-Carrier philosophy everywhere. And we’re recruiting the best and brightest to make it happen.

The Digital Commerce domain is responsible for the APIs that drive our shopping experiences from browse to checkout. We maintain and develop new capabilities for T-Mobile’s Digital Commerce Platform. Our products are REST APIs and our customers are T-Mobile development teams that, like us, obsess over delivering great experiences for customers. Our working culture gives you the freedom and support to make big things happen fast. We strive to solve enterprise problems using a startup mentality.

As a Manager for Digital Commerce, you will recruit, hire, mentor and lead a talented team of software, product and delivery professionals that are building new commerce capabilities that are strategic to our experience customers and the business.

We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!

Responsibilities

• Constantly improves the development processes, tools and methodologies used in the development group
• Works with multiple stakeholders to understand project and business priorities and schedule work with development staff based on those priorities
• Evaluates work effort status and resource utilization and implements changes to improve the team’s effectiveness
• Presents information on projects, initiatives or other subjects to peers, teams and upper management
• Provides ongoing reconciliation between long-term goals and short-term actions
• Effectively manages team of FTE and NTW Engineers to achieve results by providing appropriate direction, timely developmental feedback and coaching, and conducting performance reviews and conversations
• Interviews and hires qualified team members, striving to improve T-Mobile bench strength and augmenting teams with contract staff when required
• Supports team in creating training and career development plans and ensures assignments with increasing levels of responsibility are given to staff
• Oversee technical relationships with multiple assigned vendors, including driving features and function requests for inclusion in future product releases
• Communicates, influences, and sells ideas at all levels to drive high quality products and continuous improvement

Qualifications

• 3+ years of relevant product management, product owner, technology delivery or business analyst experience in agile software product development environment
• Strong verbal/written communication and data presentation skills, including the ability to effectively communicate with both business and technical teams
• Technical experience with development/delivery of large-scale distributed e-commerce systems using REST APIs and AWS cloud
• Leadership experience (as IC or manager) in a matrix (collaborative) model where emotional intelligence, influence and consensus-building matter more than command-and-control
• Management experience including people and vendor management, budget/financials and business administration
• Operational and service reliability engineering (SRE) experience (as IC or manager) with large scale tier 1/0 (zero downtime) systems
• Entrepreneurial and innovative. Passionate about technology, building great products and ensuring customer success
• Large scale delivery experience. Ability to work cross-functionally, building and maintaining trust with internal and external stakeholders to successfully deliver the team’s commitments

Base Pay Range: $136,600 - $246,300

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.