Media Enablement Specialist, Operational Support

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Job Overview

T-Mobile is looking for a Media Enablement Specialist to join the Media Enablement team as a key technical operations leader. This role is instrumental in building and maintaining the infrastructure that powers operational excellence across our strategic programs.

The ideal candidate brings deep technical project management expertise, thrives in multi-functional environments, and has a passion for enabling scalable, automated, and agile workflows. You’ll be responsible for optimizing tools, systems, and documentation that support media and marketing operations — driving efficiency, consistency, and collaboration across a rapidly evolving landscape.

If you're passionate about media operations, systems enablement, and process design, this is your chance to create a tangible impact on one of the most innovative brands in wireless.

*** This position must be located in Bellevue, WA. The role requires working in a hybrid environment at least 3 days a week in office.

Job Responsibilities:

• Lead Technical Program Enablement: Drive planning and execution of technical projects focused on governance, automation, and operational tooling across the Media Enablement team.

• Workflow Documentation & Playbooks: Design and maintain taxonomies, SOPs, and playbooks to standardize and scale protocols across stakeholders.

• Tool & Platform Stewardship: Administer and optimize project management tools (e.g., Jira, Asana, Smartsheet), ensuring accurate documentation, streamlined workflows, and data integrity.

• Sprint & Roadmap Execution: Own sprint planning, backlog grooming, and delivery tracking to support agile delivery and multi-functional collaboration.

• Issue & Risk Management: Proactively identify risks, remove blockers, and call out issues as needed—providing timely and transparent updates to leadership.

• Collaboration & Integration: Act as a connector across program managers, IT, media channel leads, and analytics teams to align technical solutions with business goals.

• Measurement & Reporting: Develop reporting dashboards and status trackers to monitor project progress, operational health, and resource allocation.

Education and Work Experience:

• Bachelor's Degree (Required)

• 4+ years of experience in technical project or program management roles.

• Proficiency with project management tools (e.g., Jira, Asana, Smartsheet).

• Solid attention to detail and a passion for building scalable systems and repeatable processes.

• Experience working with multi-functional teams in media, analytics, or technology environments.

• Familiarity with agile methodologies (Scrum, Kanban, etc.) and sprint management.

• Superb communication and stakeholder coordination skills.

Knowledge, Skills and Abilities:

• Background in media operations, marketing workflow optimization, or digital program management.

• Experience with systems integration and low-code/no-code automation tools (e.g., Zapier, Airtable, Power Automate).

• Certification in project management frameworks (e.g., PMP, CSM, or SAFe).

• Working knowledge of media execution platforms or ad tech tools.

 

Base Pay Range: $61,000 - $110,200

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.