Product Manager, T Life App

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you excited by the opportunity to build the best digital experience as part of T-Mobile’s super app T Life? Come build, maintain, and complete a roadmap to expand our impact in being best at connecting people to their world. This is an opportunity to join a team of hard-working product managers that are making the impossible possible. T-Mobile is the most valuable telecommunications company in the world and this team is building T-Mobile’s super app.

The Product Manager is an opportunity for an up and coming product visionary, analyst, customer advocate. They have an aim to get things done. They can navigate technical execution with comfort and deliver data informed, digital first, AI enabled outcomes for our customers. Every day is different, and its focused on learning, communicating, experimenting, problem solving, and obsessing over the customer impact and experience. You will be successful if you are motivated by barriers and are a change champion. You are comfortable with failing, excited about feedback, and curious.

Responsibilities:

• Maintain product roadmap of quarterly deliverables to support product, platform and business strategy.
• Own delivery on your platform roadmap end to end for dedicated pod of platform and mobile app engineers.  Document high level needs, then write detailed JIRA Stories.  Write bug tickets and dev tasks as needed.  Attend daily standup to answer questions, unblock engineers, and negotiate tradeoffs with engineering.
• Communicate update requirements with cross-functional stakeholders and build consensus towards an outcome driven experimentation approach.
• Dive deeply into technical troubleshooting, including reviewing operational data, when necessary, to keep the team on track.
• Dedicate time to understand customers, actively meeting with them to build deeper empathy and understand their needs and priorities.
• Tests ideas with real customers to ensure that the product delivers the desired benefit.
• Owns and runs product backlog and priorities with our business and technology partners. Backlog at this level typically serves 1 - 4 Agile / Scrum / Sprint teams.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
•  Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
•  Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.
• Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.
• Communicates technical challenges to partners and makes educated trade-off decisions based on those challenges.
•  Accountable for product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to collaborators at all levels.

Qualifications:

• Growth mindset: Always learning and curious
• Ownership attitude: Strive to deliver outcomes aligned with broader team and company strategy.
• Collaborative: consistent record to work constructively with diverse skills of team members.
• Technical:  Demonstrated contribution towards solving real problems through a data driven, iterative, technological solution.
• Data Driven: Past success solving customer experience problems by investigating into data.
• 4+ years of experience working in technical product management or similar technical roles, with a preference for mobile applications and e-commerce products.
• Demonstrating impact through on technical software driven projects (school work, side projects, or similar are acceptable)
• Bachelor’s degree in technology field, or similar field, required

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Base Pay Range: $100,100 - $180,600

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.