Senior Analyst, Business Systems

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

The Performance Analytics Reporting Team empowers decision-makers by providing self-serve, interactive dashboards that transform data into actionable insights. With a focus on answering business questions and driving impactful outcomes, we measure our success by the clarity we bring and the tangible actions taken based on the insights our dashboards provide. We play a vital role in guiding informed business strategies, monitoring and tracking business performance, and fostering data-driven decision-making across the enterprise.

We are looking for a Senior Analyst, Business Systems, who is an expert in dashboard design and data visualization that can build flexible, dynamic, and interactive dashboards to provide insight into business performance, emerging trends, and distant outliers. Someone who can understand the needs and wants of the business to provide guidance and enable insight. You live and breathe data and are driven by the desire to share that information in effective and efficient ways.

*** This position must be located in Bellevue, WA, Overland Park, KS, or Frisco, TX. This is not a remote role, this is a hybrid environment requiring at least 3 days a week in office.

Job Responsibilities:

• Work multi-functionally as needed to provide solutions that best meet the analytics and reporting needs of the business. Drive clarity on requirements and ensure delivery meets agreed upon requirements

• Document dashboard design, data sources, and report logic

• Complete complex ad-hoc research, analysis, and reporting

• Build interactive Tableau dashboards with parameterized views and dimensional drill downs

• Craft and develop Tableau dashboard templates that provide standardization of views with flexibility in data structures

• Manipulate staged data sets to provide flexibility in visual design

• Provide guidance and expertise in dashboard design principles and best practices

• Fosters business knowledge and understanding among business systems analysts and project partners. Brokers consensus among partners with conflicting needs

• Elicits and evaluates information gathered from various sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests

• Facilitates requirement sessions with partners and creates comprehensive work products documenting requirements, including validation and traceability of requests. Has understanding on how projects align to broader organizational goals and business benefit

• Education:

• Bachelor's Degree or equivalent experience (Required)

• Work Experience:

• 5+ years advanced data visualization experience (Sankey, Pareto, Bullet, Waterfall, etc.)

• 4+ years visualization experience with Tableau Desktop (parameterized dimensions and measures, period over period, LOD expressions, tooltip charts, custom actions, etc.)

• 2+ years SQL experience (Snowflake, T-SQL, Teradata, Oracle, etc.)

• 3+ years of experience with published dashboards on Tableau Server (permissions, schedules, alerts, etc.)

• 2+ years of experience with connecting to and working with large data sets in Tableau (>10M record data sets, >10k data points to visualize)

• Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment

• Outstanding organizational, problem solving, and analysis skills

• Knowledge, Skills and Abilities:

• Ability to work independently with limited supervision and prioritize

• Able to build strong multi-functional relationships

• Ability to perform data investigation (e.g., data source identification, feasibility of joins, determine data reasonableness based on business insights)

• Strong oral and written communication skills

• Task oriented

• Team player

#CareersNotJobs

• At least 18 years of age
• Legally authorized to work in the United States


 

Base Pay Range: $80,900 - $146,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.