Senior Product Manger, Technical - Enterprise Data Management & Governance

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Job Overview
Sr Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional business and technical team, as well as key stakeholders to deliver against the opportunity.
Product Manager, Technical is the ultimate "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.
No day is the same for the Product Manager, Technical. Day to day activities or responsibilities include: conducting market research; writing features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.

Sr Product Manager, Technical

Ready to elevate your career and be a part of the Uncarrier journey at T-Mobile?

Join us as a Sr Product Manager as we’re seeking a groundbreaking strategist and respected leader who excels in blending customer compassion, critical thinking, and technical prowess. We have ownership of T-Mobile's products, platforms, and services, identifying customer needs and leading cross-functional teams to deliver impactful solutions. Your role will involve conducting market research, defining product strategy, crafting roadmaps, and driving technical delivery while collaborating with partners to meet business goals and positively impact customers' lives. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting clarity in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are a diverse team who are passionate about growth and innovation! If you're up to the challenge, apply today!

Responsibilities:

• Own product vision, roadmap, and strategy for sophisticated cross-platform solutions, ensuring end-to-end management and communication.
• Partner with collaborators and leadership to identify customer experience improvements and innovation opportunities.
• Conduct quantitative and qualitative analysis to identify product innovation and root cause of issues.
• Demonstrate rapid testing methodologies (e.g., paper prototypes, A/B testing) to prioritize product investment.
• Conduct cost-benefit/value/NPV analysis to support decision-making.
• Secure and maintain product funding while ensuring alignment with enterprise processes.
• Anticipate industry trends and incorporate analysis into product planning.
• Influence and communicate product vision and ideas to customers, including executive leadership.
• Write detailed features and user stories to translate product strategy into actionable development tasks.
• Collaborate with PMs, Dev leaders, and Agile teams to assemble effective delivery teams and run Agile ceremonies.
• Handle product backlog, prioritizing activities based on business and customer impact.
• Maintain dashboards and reports supervising product health and success metrics.
• Conduct Product QBRs, steering meetings, beta, and pilot programs for early-stage products.
• Support sales, marketing, and other teams with product knowledge and documentation.
• Lead product quality, addressing production issues and communicating with partners optimally.

Knowledge, Skills, and Abilities:

• 6+ years confirmed experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.
• 7+ years of relevant Product Management experience in a software product development environment. Sophisticated level understanding of customer experience.
• Shown success in advising matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
• Strong requirements elicitation, and validated writing skills including the ability to write concisely and clearly for different audiences.
• Experience with Agile backlog/project management tools.
• Experience in delivering large and sophisticated business/technology initiatives as Product Manager or lead technology role.
• Ability to communicate with Leadership effectively and efficiently, while employing a high degree of collaboration and influence.
• Excellent communication skills with ability to present sophisticated technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
• Deep understanding of platform technologies and components such as security, performance, optimization, API integration.
• Demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
• Fluent with SQL, Tableau, and other analytical solutions like SAS, SPSS.
• Knowledge and experience with integration patterns, APIs, and protocols such as REST, EDI, SOAP, etc.
• Extensive knowledge of DevOps (CI / CT / CD) and applying in an Agile environment.

Education:

Bachelor's Degree - Computer Science, Engineering, IT or equivalent experience.

Certifications (Preferred):

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $130,900 - $236,200

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.