Sr Administrators, Salesforce

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Administrators, Salesforce located in Bellevue, WA will implement Salesforce cloud solutions, including data migration.

Position duties and responsibilities include, but are not limited to:

• Manage integration points, including 3rd party managed packages between upstream and downstream systems.

• Provide support on Salesforce issues including availability, maintenance, and performance optimization.

• Partner with team to debug and diagnose complex defects, conduct root cause analysis, and make resolution recommendations.

• Utilize Agile-based development and methodologies.

• Work with Salesforce technical limitations and considerations while designing the solution.

• Utilize knowledge of Salesforce out-of-box features including implementing knowledge articles, email-to-case, web-to-case, macros, omni channel, and case management.

• Adopt best practices and configure security setting for internal and external users (community users).

• Use various configurations within Salesforce community, community manager and community builder.

• Leverage Source Control tools including Gitlab, GitHub, Copado.

• Work with agile development methodologies, CI/CD automation and release management tools including Copado.

• Evaluate existing solutions and recommend potential Salesforce-enabled enhancements.

• Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week.

• No additional national or international travel is anticipated.

Skill requirements:

• (1) Designing, building, and testing Salesforce customized solutions using automation tools within Salesforce including Flows, Process Builders, Approval Processes, Workflow Rules, Validation Rules and Custom Apex Triggers; using Visual Force and Lightning App Builder to enhance UI experience.

• (2) Maintaining all aspects of Salesforce system security using profiles, roles, sharing rules, and permission sets.

• (3) Integrating Salesforce with other applications through managed and unmanaged packages using SOAP, REST APIs, Sites and Connected Apps.

• (4) Using SOQL/SOSL, Data Loader, Data Import Wizard and Workbench to extract, transform and load data to and from Salesforce to ensure data quality and integrity.

• (5) Using JIRA, Gitlab, and Copado to follow end to end development and release methodologies.

• (6) Applying knowledge of Salesforce Flows, Apex, SOQL, Apex Data Loader, Copado, and Force.com.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master’s degree in Computer and Information Science, or related, and 3 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Computer and Information Science, or related, and 5 years of relevant work experience.

Additional:                                                 

• Location: Bellevue, WA

• This position is eligible for the employee referral program.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

How to apply:

• Visit https://careers.t-mobile.com/.

• Create a candidate profile, and apply to REQ326294

OTHER: Work hours: 40 hours/week. Washington Pay Range: $162,531.00 to $167,531.00/year.

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.
 

Candidate’s pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.