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Information Technology

Sr Architect - Cloud

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement?
We are looking for a Senior Cloud Architect to join the Customer Hub (CHUB) team in DSG's Customer domain. This is a strategic and hands-on role focused on evolving CHUB’s architecture to support modern, scalable, and cloud-native systems.
As a senior technical leader, you’ll drive solution design across multiple initiatives, working closely with product managers, engineers, and SREs to craft systems that are resilient, performant, and aligned with business goals. You'll play a key role in our cloud modernization journey, leveraging AWS services to transform legacy systems and embed standard processes into the team’s day-to-day engineering.
You’ll have the opportunity to influence architecture decisions across a large-scale customer data platform, mentor engineers on cloud-native patterns, and contribute to the long-term technical roadmap that underpins customer experience across DSG.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!

Job Responsibilities:

  • Provide architectural leadership during the product intake phase—evaluating options, identifying risks, and helping define scalable solution designs.
  • Own solution architecture across multiple parallel initiatives, ensuring design consistency and quality across CHUB components.
  • Own the modernization of CHUB systems by driving cloud-native design and migration strategies using AWS services (e.g., RDS, Lambda, DynamoDB, Step Functions, Elasticache, Opensearch).
  • Establish reusable cloud reference architectures aligned to AWS Well-Architected Framework and CHUB's technical vision.
  • Partner with engineering, SRE, and platform teams to implement cloud infrastructure and services using Infrastructure as Code (IaC) and CI/CD automation.
  • Coach and mentor engineers across CHUB in cloud architecture, security, resiliency, and observability practices.
  • Participate in and lead design reviews, documentation efforts, and architectural governance processes.
  • Promote technical excellence through mentorship, sharing knowledge and best practices, and documentation of architectural decisions.

Secondary Responsibilities

  • Support cloud cost optimization and recommend improvements to increase operational efficiency.
  • Participate in incident reviews and root cause analysis for cloud-based systems.
  • Collaborate with DSG’s central architecture and security teams to ensure compliance with enterprise standards.
  • Evaluate new cloud technologies and tools, and advocate for their adoption where appropriate.

Desired Experience and Skills

  • 8+ years of experience in software engineering and architecture roles with 3+ years passionate about AWS cloud solutions.
  • Strong experience designing scalable distributed systems, microservices, and event-driven architectures.
  • Hands-on experience with AWS services such as RDS, Lambda/Step Functions, S3, DynamoDB, ElastiCache, Elasticsearch, and Neptune.
  • Proficiency with Infrastructure as Code tools (Terraform, CloudFormation), CI/CD pipelines, and Git-based workflows.
  • Proven understanding of cloud security, scalability, high availability, and cost optimization principles.
  • Background in Java/Spring Boot or similar frameworks; experience refactoring legacy apps for cloud-readiness is a plus.
  • Sophisticated user in observability tools (e.g., Splunk, SignalFX, CloudWatch, Prometheus, Grafana).
  • Strong communication and leadership skills; able to influence technical direction across teams.

Education

  • Bachelor's degree in Computer Science, Information Systems, or a related technical field—or equivalent practical experience.
  • AWS Certified Solutions Architect – Professional (or equivalent hands-on expertise) strongly preferred.
  • Continued education through technical certifications, bootcamps, or open-source contributions is valued.

Base Pay Range: $102,000 - $184,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

T-Mobile maintains a drug-free workplace.