Sr Business Analysis Manager

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

At T-Mobile, we are committed to building an inclusive environment where all voices are valued, ideas are shared, and diverse perspectives are celebrated. We're seeking a Senior Business Analysis Manager who can transform data into strategic insights and drive business decisions that enhance our customer experience.

Job Overview
The Senior Business Analysis Manager plays a crucial role in delivering strategic insights that shape T-Mobile's long-term vision and operational decisions. This position combines advanced analytical capabilities with strong business acumen to drive customer-centric improvements across the organization. As an analytical leader, you'll partner with teams throughout the business to transform complex data into actionable recommendations.

Strategic Analysis & Insights

• Deliver data-driven insights and recommendations to optimize customer experiences

• Apply advanced analytical techniques including statistics, data science, and machine learning

• Develop and implement strategic frameworks for decision-making

• Track industry trends and innovations to maintain T-Mobile's market leadership

• Conduct forward-looking research on diverse consumer trends and needs

Data Leadership & Expertise

• Serve as internal data SME across the organization

• Lead the design and development of reporting structures and interfaces

• Administer standardized reports for cross-team utilization

• Create and maintain self-service reporting environments

• Define and track product feature and campaign success metrics

Cross-functional Collaboration

• Partner with marketing, product, and platform teams on complex analysis projects

• Lead collaborative efforts across various business units

• Build strong relationships with stakeholders at all levels

• Guide teams in leveraging data for decision-making

• Facilitate data-driven discussions across departments

Executive Communication

• Construct and deliver executive-level presentations

• Present complex analytical findings in clear, impactful ways

• Influence leadership through fact-based analysis

• Develop compelling narratives around data insights

• Create visual representations of data for diverse audiences

Education:

• Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)

Work Experience:

• 7-10 years Analytics experience solving analytical problems using quantitative approaches

• Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.):

• Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research

• Experience with Python, R, Go or similar statistics or data science language preferred. (Required)

• Telecommunications (Preferred)

Knowledge, Skills and Abilities:

• Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)

• Problem Solving (Required)

• Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required)

• Financial Modeling (Required)

• Telecommunications (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $96,700 - $174,400

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.