Sr. Manager, Inventory Operations

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Job Overview
As the Senior Manager of Inventory Operations, you will lead the strategy, execution, and continuous improvement of inventory management across retail and supply chain networks. You will be responsible for ensuring optimal stock levels, reducing shrink, improving inventory turns, and enabling best-in-class customer experiences through product availability.
This role requires a data-driven leader who thrives in a fast-paced environment and is passionate about transforming traditional inventory practices with forward-thinking strategies. You will collaborate cross-functionally with Retail, Merchandising, Finance, Logistics, and Technology teams to align operations with broader business goals.

Job Responsibilities:

• Inventory Strategy & Optimization
  • Design and implement comprehensive inventory management strategies that improve accuracy, availability, and efficiency across all channels.
  • Lead forecasting, allocation, and replenishment processes in partnership with planning and merchandising teams.
  • Monitor KPIs (turns, fill rate, shrink, OOS) and initiate corrective actions based on performance insights.
• Data-Driven Decision Making
  • Leverage advanced analytics and reporting tools to provide insight into demand patterns, product performance, and inventory health.
  • Translate data into actionable business strategies that reduce waste and increase profitability.
  • Champion the use of data science, automation, and AI/ML models to forecast demand and inform decisions.
• Transformative Operations Leadership
  • Reimagine legacy processes and tools, bringing a continuous improvement mindset to all aspects of inventory control.
  • Partner with Product and Technology teams to design scalable, automated solutions for inventory visibility and control.
  • Lead change management and training efforts to drive adoption of new systems and workflows across field teams.
• Cross-Functional Collaboration
  • Act as a key liaison between Supply Chain, Retail Ops, and Finance to align on inventory plans, budget goals, and operational impact.
  • Influence and inform senior leadership with clear communication and compelling business cases.
• Team Leadership & Development
  • Lead and develop a high-performing team of inventory analysts and operations managers.
  • Foster a culture of ownership, accountability, and innovation.

Education and Work Experience:

• Bachelor's Degree in Supply Chain, Business, Analytics, or related field; MBA or advanced degree preferred. (Preferred)
• 4-7 years Management experience or a combination of 6+ years of people management and cross functional program leadership (in lieu of 5 years of people management experience). Required
• 2-4 years Project/program management experience. Required
• 3+ years of inventory, supply chain, or retail operations experience, with 3+ years in a people management role
• Proven success in managing large-scale, multi-location inventory programs.
• Deep expertise in ERP, OMS, or inventory management systems (SAP, Oracle, Manhattan, etc.).
• Advanced Excel and proficiency in data tools such as SQL, Power BI, Tableau, or Looker.
• Strong analytical mindset with a passion for data and process transformation.
• Excellent leadership, communication, and cross-functional collaboration skills.
• Experience in high-growth, omnichannel, or consumer tech/retail environments is a plus.

Knowledge, Skills and Abilities:

• Sales (Preferred)
• Budget Management (Preferred)
• Analysis (Preferred)

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $113,900 - $205,500

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.