Sr Manager, Mid-Market Sales - MI/OH

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

***This position could be located in Michigan or Ohio.***
The Sr Manager, Mid-Market Sales will lead a high-performing sales team of Major Account Executives focused on prospecting new logos, driving revenue growth, and selling wireless voice, data services, and IoT solutions for Mid-Market customers (300-999 employees).
In this role, you will motivate and coach your team to achieve outstanding results in a fast-paced environment. Help transform business operations by connecting people, places, and things with our innovative solutions. Leverage our 5G network advantage to disrupt the business world with value and simplicity. Let's turn the wireless industry on its head, exceed customer expectations, and unlock your true potential!

Job Responsibilities:

• Team Coaching: Coaching the team to build and maintain relationships with key customer influencers. Actively managing team performance and overseeing the account planning process. Ensuring effective pipeline management throughout the sales cycle. Inspiring and motivating the team while fostering T-Mobile’s culture and values. Celebrating successes and providing constructive feedback to drive performance and accountability.
• Sales Recruitment: Recruit, hire, and develop a top-tier sales team that embodies T-Mobile’s exemplary service. Onboard new employees into the T-Mobile culture. Identify and support underperforming Major Account Executives. Lead by example, train, and evaluate the team to foster growth. Provide ongoing mentoring and coaching in the field.
• Continuous Learning: Stay eager to learn and grow. Continuously update your knowledge of products, services, industry trends, and market dynamics. Participate in training, host, and attend sales meetings. Maximize collaboration across T-Mobile and support partners.

Education and Work Experience:

• High School Diploma/GED (Required)
• Bachelor's Degree Business, Sales or Marketing (Required)
• 4-7 years Sales management Required
• 4-7 years Outside sales experience and a demonstrated history of sales achievements in a commissioned environment within the same company. Required
• 2-4 years Technology sales/Wireless industry Preferred

Knowledge, Skills and Abilities:

• Task Management Ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking, ensuring efficient handling of multiple tasks simultaneously. (Required)
• Customer Service Demonstrated experience delivering superior customer service and attention to detail, consistently meeting and exceeding customer expectations. (Required)
• Communication Excellent interpersonal, written, and oral communication skills, enabling clear and effective interaction with colleagues, clients, and stakeholders. (Required)
• Negotiation Effective negotiating and closing skills, including strong communication, emotional intelligence, and problem-solving abilities to achieve favorable outcomes. (Required)
• Leadership Ability to inspire and guide a sales team, effectively communicate goals, make strategic decisions, and drive performance to achieve sales targets, fostering a positive and productive team environment. (Required)
• Sales Process Management Experience with funnel management and accurate forecasting, ensuring a streamlined sales process and reliable prediction of sales outcomes. (Required)
• CRM: Experience using CRM systems such as Salesforce, leveraging these tools to manage customer relationships and sales activities efficiently. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Total Target Cash Pay Range: $151,900 - $273,900, inclusive of target incentives

Base Pay Range: $106,330 - $191,730

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.