Sr Manager, Product Finance

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Senior Manager leads a team focused on delivering exceptional financial forecasts, budgets, trend analysis, risk planning and reporting for a portfolio of financial services products. This role is responsible for handling the Profit and Loss (P&L) of critical financial products providing actionable insights to leadership on financial trends, operational drivers, and business outcomes. Through strategic analysis and advanced financial modeling, the Senior Manager identifies new business opportunities, drives revenue growth, and offers guidance on course corrections to optimize the baseline business while ensuring alignment with organizational goals and long-term profitability (LRP).
This position combines expertise in financial performance, credit risk management, and advanced data analytics with leadership in CAPEX/OPEX investments and operational planning. The Senior Manager collaborates with internal teams and external partners, including issuing banks and payment networks, to deliver a high-performing product portfolio that exceeds financial performance and customer satisfaction expectations. The role requires leading costs associated with projects and programs, providing strategic financial guidance, and fostering innovation and continuous improvement to enhance customer value.

A self-starter and authority in financial management, the Senior Manager operates with minimal direction and translates strategic objectives into actionable initiatives aligned with T-Mobile’s priorities. The individual delivers exemplary customer service, meets critical deadlines, and works across all organizational levels to drive sustainable growth and operational excellence. This position also emphasizes program business partnerships and effective program management, ensuring alignment with both financial and strategic priorities.

Responsibilities:

Core objectives and responsibilities:

• Team Leadership and Development
  • Lead and develop a team of financial professionals, fostering a culture of excellence, accountability, and innovation.
• Strategic Planning and Budget Management
  • Leads the development, interpretation, and implementation of financial concepts for financial planning and control for both the departmental operating and capital budgets and forecasts.
  • Coordinates activities/communication between internal teams and vendors. Partners with leadership to help resolve back-office budget for projects, products, and areas of improvement on cost savings and service quality.
• Financial Analysis and Reporting
  • Analyze financial data to identify trends, risks, and opportunities, delivering detailed reports and actionable insights to leadership.
  • Gather, analyze, prepare, and summarize recommendations for financial plans, trended future requirements, and operating forecasts.
  • Use statistical and financial modeling techniques to analyze results and identify variances and underlying causes, opportunities, and risks.
  • Present findings to Senior Management, including suggestions for course correction.
• Profit and Loss (P&L) Management
  • Oversee and optimize the P&L for two critical financial products, ensuring alignment with organizational goals and long-term profitability (LRP).
• Credit Risk Management and Compliance
  • Implement credit risk management strategies to safeguard financial performance and mitigate exposure.
  • Oversee credit risk management processes and ensure compliance with internal policies and external regulations.
• Scenario and Sensitivity Analysis

• Utilize analytical and modeling capability to perform scenario and sensitivity analysis to enhance decision-making across a range of options.
• Provide actionable recommendations to leadership based on financial trend analysis, operational drivers, and business outcomes.

• Collaboration and Stakeholder Engagement
  • Partner with internal teams and external entities, such as issuing banks and payment networks, to deliver exceptional financial performance and customer satisfaction.
• Process Improvement
  • Ensure efficiency in budgeting, forecasting, and reporting processes while meeting critical deadlines and delivering continuous improvements.

Relationships & Professional Development

• Act as a link between internal team members and external partners to ensure alignment with business objectives.
• Drive cross-functional alignments with various teams including Engineering, Business Assurance, Financial Operations and Accounting teams to understand current product experiences, identifies areas of opportunity and prioritize feature development.
• Works with outside partners and other third parties.
• Develops positive working relationships with Customer groups or Customer Representatives.
• Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
• Lead and Drive System and Operational Improvements: Work cross functionally and throughout the entire customer lifecycle, in order to be able to proactively and systematically identify and implement any enhancements to our key business drivers.

Customer Evangelism

• Leverages customer insights to influence our product feature set or technical improvements to improve customer experience.

• Create, lead, cultivate an active Voice of the Customer feed for themselves and team.
• Actively looks for opportunities to delight or meet customer’s unmet needs.
• Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first attitude.
• Creates an environment and culture where the team is immersed in customer first mentality.
• Tests ideas with real customers to ensure that the product delivers the desired benefit.

You need to be

• Passionate.
• Customer focused.
• Work with a variety of personalities.
• Have a Spidey sense, and trust and use it.
• Be curious, and sometimes not just take the standard answer.
• Be able to work in ambiguity, yet look for, and gain, clarity.
• Be creative to find solutions when the process fails or something changes.
• Be able to navigate a variety of departments and establish strong, valuable working relationships where goals and results may not align.
• Be comfortable thinking outside of the box and suggesting solutions or processes that may be outside the current working model.

Qualifications:

·        Bachelor’s degree required in Finance, Business Administration, management, Accounting, Economics, Engineering, Computer Science, Engineering, IT or equivalent experience required

·        7+ years of experience in Analytics and Planning required

·        2+ years of experience in leading successful teams required

·        2+ years of experience in SAP/ BPC or similar ERP, Hyperion or similar tools required

·        2+ years of experience in Wireless Telecom required

·               4+ years of experience in business case development, complex financial modeling, forecasting/analyzing cash flow and forecasting/budgeting/internal reporting in a publicly held company preferred

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $140,500 - $253,500

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.