Sr Managers, Product & Engineering

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Position summary

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Sr. Manager - Product and Engineering located in Bellevue, WA will manage technical product and engineering teams to achieve results by providing appropriate direction, timely developmental feedback and coaching, tools to do job by role and conducting performance evaluations and conversations.

Position duties and responsibilities include, but are not limited to:

• Create train, career development plans and ensure assignments with increasing levels of responsibility.

• Monitor and measure work tasks to ensure deliverables are provided on time and within budget.

• Define and drive continuous development practice improvements across technical subject areas and organizations (e.g. team structure, roles, processes, tooling, security & compliance).

• Oversee technical relationships with multiple assigned vendors, including driving features and function requests for inclusion in future product releases.

• Drive and own current and future state technical road map in collaboration with Design and Enterprise Architecture and build/maintain cross organizational teams.

• Interview and hire qualified managers and team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.

• Responsible for other duties/projects as assigned by business management as needed.

• Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week.

• No additional national or international travel is anticipated.

Skill requirements:

• (1) Creating a highly transactional platform with capabilities, that include targeted customer segmentation, streamlined search and lookup, tailored offer eligibility, and managing dynamic customer preferences and case management using broad spectrum of tools including Oracle Commerce/CRM backed by Oracle RDBMS, Search Solutions (Oracle Endeca, or EDQ), REST and SOAP APIs based on virtualized software (VM/Cloud) on Public/Private cloud;

• (2) Defining and championing continuous innovation & excellence in engineering delivery in Customer-facing sales or account management flows, online payments and fraud detection, and customer data protection, leveraging robust security controls which include a combination of packaged tools (Oracle OID/OES, SSO), complemented by efficient ELT tools such asODI/DataStage, including integration of external fraud engines like CyberSource DM;

• (3) Leading technical product and engineering teams towards exemplary outcomes through focused mentoring, constructive developmental feedback, and provision of role-specific tools, culminating in meaningful performance reviews and discussions;

• (4) Communicating and fostering relationships across all organizational levels and with partner entities and shaping future technical roadmaps through collaborative engagement with Enterprise Architecture; and

• (5) Working with application of state-of-the-art data storage, streaming & analytics technologies (Elasticsearch, Kafka, Kinesis, Redshift) along with adoption of standard security controls (SSO/OAuth) as well as developing bespoke controls (ex. AuthZ.2 in API) as applicable, demonstrating strategic coaching that drives team development, and product management skills to drive agile product feature requests into other platforms.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master’s degree in Computer Engineering, Business Administration, or related, and 5 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Computer Engineering, Business Administration, or related, and 7 years of relevant work experience.

Additional:                                                

• Location:  Bellevue, WA

• This position is eligible for the employee referral program.

How to apply:

• Visit www.tmobile.jobs.

• Create a candidate profile, and apply to REQ309816.

OTHER:  Work hours: 40 hours/week. Washington Pay Range: $251,576.00 - $260,200.00  /year.

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.  Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.  Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.  And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.  For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Candidate’s pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.