Sr Product Manager, Technical
Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
As a Sr Product Manager at T-Mobile, you will navigate the thrilling complexities of emerging technologies and take on the challenge of delivering exceptional user experiences. Your role will be crucial in steering the direction of our product offerings, from conceptualization through to execution. You'll collaborate closely with UX Designers, Engineers, and Vendors, applying your technical acumen and customer-centric approach to make strategic decisions that enhance our service delivery.
Your ability to connect with customers and translate their needs into actionable product strategies will be invaluable. You'll lead a team that's dedicated to exploring innovative ways to enhance connectivity and simplify customer interactions with our technology. This is a role for a leader who is passionate about making a significant impact—someone who thrives in a dynamic environment and is eager to drive projects that influence the lives of millions.
T-Mobile is committed to innovation and leadership in the telecommunications industry, and we believe in empowering our team members to achieve great things. Here, you'll have the opportunity to work with a senior leadership team that values your insights and supports your vision.
If you're ready to shape the future of mobile connectivity and deliver products that promise not just to meet but exceed our customers' expectations, we would love for you to join our team. Let's revolutionize the way the world connects, together.
This role is located in Bellevue, WA and offers 3 days a week in person collaboration!
Role Responsibilities:
- Take full ownership of the product lifecycle for complex and high-impact consumer devices and network services.
- Engage in user research and data analysis to inform product direction and innovation.
- Collaborate with key business partners and team members to enhance product strategies and customer experiences.
- Drive hypothesis-based testing and agile methodologies to refine product offerings and ensure market competitiveness.
- Communicate effectively with all levels within the organization, advocating for the product and influencing key decisions.
- Collaborate with key business partners, internal engineering teams, and device/OS OEMs to shape the consumer device experience in T-Mobile’s expanded coverage (Satellite network).
Education:
- Bachelor's Degree Computer Science, Engineering, IT or equivalent experience.
Work Experience:
- 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.
- 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.
Knowledge, Skills and Abilities:
- Agile Methodologies Shown success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
- Strong requirements elicitation, and professional writing skills including the ability to write concisely and clearly for different audiences.
- Agile Project Management Experience with Agile backlog/project management tools. (Required)
- Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
- Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.
- Consistent record to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
- Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
- Deep understanding of platform technologies and components such as security, performance, optimization, API integration.
- Advanced knowledge of full technology stack on which your assigned product runs.
- Strong skills which demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
- Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.
- Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS
- Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc.
- Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.
Licenses and Certifications:
- Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO)
- Other Technical Certification Agile Certified Practitioner (PMI-ACP)
• At least 18 years of age
• Legally authorized to work in the United States
#LI-Corporate
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
T-Mobile maintains a drug-free workplace.