Sr. Solutions Engineer - Mid-Market | Houston | Austin
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Job OverviewThe Mid-Market Solutions Engineer is a solution sales–focused role that partners with Business Sales to drive revenue by applying technical expertise to customer opportunities. This role works closely with Account Executives to support the sales process, uncover customer business challenges, and position integrated technology solutions that align with customer business objectives.
This position focuses on Mid-Market organizations with 300–999 employees, supporting companies that require scalable technology solutions to enable distributed workforces, operational efficiency, and secure connectivity across multiple locations.
Solutions Engineers engage directly with business decision makers and technical stakeholders to translate customer needs into outcome-driven solutions using T-Mobile’s portfolio, including connectivity, collaboration, IoT, security, and managed services. Success in this role is measured by the ability to accelerate sales opportunities, influence technical decision makers, and position T-Mobile as a strategic technology partner for mid-market customers.
Job Responsibilities:
- Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
- Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
- Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
- Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
- Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
- Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
- Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
- Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
- Support additional initiatives and projects as assigned by leadership
Education and Work Experience:
- Bachelor’s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
- 7–10 years of experience in telecommunications, technical sales engineering, IT architecture, or network engineering with a demonstrated ability to support complex solution sales
- 1–3 years of experience in a customer-facing sales or sales engineering role supporting revenue-generating activities
- Experience working in consultative sales environments supporting Mid-Market or Enterprise accounts
- Experience collaborating with cross-functional teams in matrixed organizations to deliver customer solutions
Knowledge, Skills and Abilities:
- Technical Consulting – Ability to translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies (Required)
- Solution Architecture – Experience designing integrated solutions involving networking, mobility, collaboration, IoT, or edge technologies (Required)
- Technical Presentations – Ability to develop and deliver impactful technical presentations, demonstrations, and architecture discussions (Required)
- Communication – Excellent verbal and written communication skills with the ability to engage both business and technical audiences (Required)
- Strategic Thinking – Ability to align technology solutions with customer business outcomes and long-term strategy (Required)
- Technical Expertise – Subject matter expertise in at least two of the following areas:
- Mobile Networking, Fixed Wireless Access, Collaboration Platforms (Microsoft 365 / UCaaS), IoT / Telematics, Security, SD-WAN / Edge Networking (Required)
- Collaboration – Ability to work effectively with sales, product, engineering, and partner teams in a fast-paced environment (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentivesBase Pay Range: $98,420 - $177,520The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
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