Sr Solutions Engineer - Small and Medium Business

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role supports business sales by applying technical expertise to design and present wireless communication solutions that address Small and Medium Business customer needs across the Houston, TX metropolitan area. The position involves consulting with customers to understand business challenges and architecting solutions using wireless network technologies, software, security, and hardware.

The role requires maintaining expert knowledge of wireless products, network coverage, and value-added solutions to deliver informed technical guidance. Success is measured by the ability to facilitate customer engagements, support the sales process, and ensure technical alignment with business objectives.

This work directly impacts the organization by enabling effective wireless solution sales and enhancing customer satisfaction through strong technical consultation and advisement.

Job Responsibilities:

Collaborate with sales teams to support business sales efforts and drive wireless solution adoption

• Engage with customers to analyze wireless network coverage and recommend appropriate solutions
• Deliver technical presentations and demonstrations of wireless devices and network capabilities ​
• Maintain expert-level knowledge of wireless technologies, devices, and industry trends through ongoing training
• Perform other duties or projects as assigned by business management

Education and Work Experience:

• Bachelor’s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• 7–10 years of experience in telecommunications, IT administration, technology leadership, security, SAAS, or network engineering roles, with a professional track record of exceeding solution sales targets and managing internal and external relationships in a matrix environment
• Experience supporting Small & Medium Business accounts

Knowledge, Skills and Abilities:

• Technical Leadership (Preferred)
• Communication: Excellent oral and written communication skills; strong interpersonal skills (Required)
• Applications: Proficiency with business application software (Required)
• Prior mentorship experience and the ability to provide strategic direction in a leadership role (Preferred)
• Technical Presentations: Ability to create and deliver technical presentations (Required)
• Subject Matter Expertise in at least two areas of focus (e.g., SD-WAN/Edge, SaaS, Security, Fixed 5G/Routers, etc.) (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentives

Base Pay Range: $98,420 - $177,520

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.