Sr. Technology Solutions Manager

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The Senior Technology Solutions Manager is integral to product development initiatives. They lead scoping discussions, assess technical feasibility, provide technical vision, and establish the overarching technical delivery strategy. The Senior Technology Solutions Manager collaborates with product management and business teams to drive prioritization and solution delivery within business processes. Additionally, they work across technology groups to ensure the design and delivery of comprehensive solutions that meet business needs.

This role is located in our Bellevue, WA headquarters and offers three days a week in office collaboration!

Responsibilities:

• Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
• Prepares high level solution design presentations for business and org leadership review.
• Serves as a SME of existing functionality for the product.  
• Handles inception activities, including breakdown of business requirements and technical scope definition.
• Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
• Drive product delivery schedules from design to release, leading the production launch for a product/feature, and using metrics to provide status along the way.
• Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.
• Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.
• Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
• Supports issue triage on concern resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions.
• Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management.
• Drive standard processes on the team, deal with ambiguity and challenging objectives, and proactively identify and mitigate risks before they become roadblocks.
• Performs day-to-day management of business collaborator relationships on large and complex cross domain initiatives.
• Write effective narratives and present them concisely and effectively to senior management.
• Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams.
• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and important way.
• Partners across multiple IT teams, Product management and Business partners to ensure clarity on assessment impacts in alignment with scope of project or initiative.
• Identifies improvements, makes critical decisions and works with domain authorities throughout the organization to implement solutions.
• Multi-tasks while handling business requests from end-to-end for core systems, in a demanding and rapidly-changing environment.
• Develop program and team processes and tools as required.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications:

• 7-10 years relevant work experience.
• Analytics experience required.
• Communicates technical and functional solutions effectively and efficiently. 
• Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios.
• Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience.
• Bachelor’s Degree in Computer Science or Other Technical Field required.
  
   

• At least 18 years of age
• Legally authorized to work in the United States
• Travel:
  Travel Required (Yes/No):Yes
  
   

Base Pay Range: $114,400 - $206,300

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.