Systems Reliability Engineer - T-Cloud

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

T-Could is T-Mobile’s internal cloud Platform that will centralize the environment for hosting, managing and operating enterprise applications and services. It's T-Mobile's Private cloud optimized for secure, compliant and resilient application hosting.

The System Reliability Engineer (SRE) improves and protects the software and systems behind all of T-Mobile's IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivery of software faster, better, and cheaper. From designing & maintaining CICD Pipelines to building the next generation of T-Mobile applications on cloud native platforms, the SRE's enable great customer experience and product innovation by continuous improvement of operational support.

Job Responsibilities:

• Design, build, and maintain scalable infrastructure and tools to improve reliability and performance.
• Monitor system health, set up alerts, and ensure service-level objectives (SLOs) are met.
• Respond to and troubleshoot production incidents, performing root cause analysis and postmortems.
• Automate manual processes and reduce toil using scripting and configuration management tools.
• Collaborate with developers and engineers to design fault-tolerant systems and improve deployment processes.
• Improve observability (logging, monitoring, metrics) across applications and infrastructure.

 Required Skills & Qualifications:

• Experience with infrastructure as code (Hashi Vault, CloudFormation, Terraform).
• Strong experience with cloud platforms (e.g., OpenShift, Kubernetes, AWS, Azure, GCP).
• Proficient in scripting or programming (e.g., Python, Go, Bash, Ansible).
• Familiar with containerization and orchestration tools (e.g., Ansible, Docker, Kubernetes).
• Experience with CI/CD pipelines, monitoring, and alerting tools (e.g., GitLab, Prometheus, Grafana, ELK, Datadog).
• Solid understanding of Linux/Unix systems and networking fundamentals.
• Familiarity with HSMs and hardware-based key storage.
• Excellent problem-solving and incident management skills.
• Experience with SIEM tools (ADX (Vector), Splunk, QRadar, etc.)
• Understanding of networking concepts (firewalls, ports, DNS, SDN, FQDN)

 Nice to Have:

• Background in DevOps, site reliability engineering, or systems administration.
• Exposure to ITIL, SRE principles, or other operational best practices.
• Familiarity with Private Clouds, Exposure to Kubernetes, Ansible, terraform, Gitlab 
  Knowledge of security best practices in cloud and automation tools.
  Scripting required

Education and Work Experience:

• Bachelor's Degree in Telecommunications, Information Technology, Engineering or equivalent relevant experience
• Minimum of 2-4 years Proven experience.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $83,900 - $151,200

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.