Retail
Listen. Lead. Be the brand.
As part of the team, you’ll help put a face on our brand while providing solutions that make a difference for thousands of customers. Plus, you’ll get all the benefits, tools, and support you need for exciting career growth at a T-Mobile or Metro by T-Mobile locations. How far can you go? Let’s find out.
Better life, better pay.
Our T-Mobile Retail team delivers award-winning customer service, and we make sure our compensation reflects that. Including incentives, our Mobile Experts earn an average of $28/hour—that’s more than $50,000 per year for a 35-hour work week, with the opportunity to earn more!
Better life, better pay.
Our T-Mobile Retail team delivers award-winning customer service, and we make sure our compensation reflects that. Including incentives, our Mobile Experts earn an average of $28/hour—that’s more than $50,000 per year for a 35-hour work week, with the opportunity to earn more!
Better life, better pay.
Our T-Mobile Retail team delivers award-winning customer service, and we make sure our compensation reflects that. Including incentives, our Mobile Experts earn an average of $28/hour—that’s more than $50,000 per year for a 35-hour work week, with the opportunity to earn more!
Career training like no other.
We deliver for our employees. It’s not just a job. We offer paid hands-on training and job shadowing with the best wireless retail experts in the business help ensure that you’re ready to serve customers better than any other carrier. Training is ongoing and tailored to help you be successful at every stage of your T‑Mobile career.
T-Mobile Field Sales career path
Helping Customers
For a career that’s exciting, challenging, and fun, join our frontline. As a Mobile Expert, you get valuable experience in products, sales, and unleashing your full potential in serving our customers. It’s a great launching pad for a leadership career–and one of the best ways to explore your future with the Un-carrier!
Leading People
Once you’ve mastered the basics of working in our stores, you can add leadership to your magenta toolbelt. As a Retail Associate Manager, then a Retail Store Manager, you’ll learn how to motivate your store’s employees to deliver amazing customer experiences and outstanding results. It’s a great way to look for new challenges and discover, by doing, if people leadership is the right path for you.
Leading Multiple Stores
This next set of opportunities gives you the chance to lead multiple teams across multiple store locations. As a Development Manager or a Territory Manager, you’ll build key partnerships and build your expertise across products, segments, and emerging businesses while influencing business priorities and sales, operations, and customer experiences.
Leading Teams
You’re a customer guru, an employee whisperer and a store champion—now you’re ready to lead other leaders across a whole geographic region. As a Zone Manager or a District Manager, you’ll build employee engagement and T-Mobile culture, set the strategy for your teams, deliver huge sales results and, of course, deliver our famously exceptional Un-carrier customer experience.
